Support
Find help with your account, notifications, and listing grades.
How do I connect Telegram notifications?
Sign in, open Notifications, and choose Connect Telegram. Open the bot link, press Start, and confirm the account shown. Return to Dealsnagr to create or edit your alerts. Targets have a separate “Turn alerts on” control.
Why haven’t I received an alert?
Check that Telegram is linked and the alert is enabled. Your filters may not have new matching listings. Scans rotate through categories, so updates aren’t instant. For Targets, check quiet hours and notification preferences too.
Does Auction Sniper place bids for me?
No. It helps you follow ending auctions and assess a maximum bid. You review the listing and place your own bid on eBay. The current bid may rise before the auction ends.
Why is a listing unrated or marked for review?
Dealsnagr may not have enough comparable listings, or the model and specifications may be unclear. Read the listing’s explanation and flags. See how grading works.
What do the plan limits count?
Normal is $5 per month with notifications on 10 separate items and 10 saved watchlist items. Plus is $10 per month with notifications on 50 separate items, 50 saved watchlist items, and Targets. Both include the dashboard and Auction Sniper.
I can’t sign in. What can I try?
Check your email address and password. If you enabled two-factor authentication, use your authenticator or a saved backup code. The sign-in page also has a password-reset option.